Dispatch planning
9 hrs/week -> 2.5 hrs/week
72% less scheduling overhead
Case Study
Sparkline Electrical
Sparkline replaced spreadsheet scheduling with BookSafe and quickly improved technician utilisation, customer communication, and completed weekly jobs.
"We used to spend mornings reshuffling jobs and confirming appointments manually. With BookSafe, customers confirm online and our team starts the day with a clear route."
Jordan Lee
Operations Lead, Sparkline Electrical
Missed appointments
14% -> 5%
64% fewer misses
Weekly jobs completed
61 -> 96
57% more jobs delivered
What Changed Operationally
- • Jobs are assigned with clearer capacity and timing rules.
- • Reminder and confirmation flows reduced missed call-backs.
- • Team schedule visibility improved route planning.
- • Weekly pipeline is reviewed with real booking data.